CATV 101

Designed for non-technical managers, account representatives, customer service representatives, and financial managers, this program covers the technology required to make a traditional cable system work. It also introduces a number of new products and services such as cable modems, digital TV and telephony over cable. Attendees will learn the meaning behind many of the acronyms used in the industry and will begin to appreciate the work that occurs behind the scenes in the technical ranks. The class can be presented as a one day seminar or a second day can be added by incorporating case study problems that will be solved by the attendees.