More then six years experience working directly with a variety of Cisco Products including 7246 Broadband Routers, 7507 High-end Router, 12008 Gigabit Switch, Access Servers, and Catalyst Switches.

Proficient with several programming languages including HTML, ASP, CGI-Based PERL Scripting, SNMP, Java Script, Visual Basic Script, and Microsoft Access Database Programming.

Responsible for the deployment, design enhancements, and maintenance of a large-scale network, consisting of over forty distribution sites, providing Broadband Internet services over a Cable RF Plant.

Installing and maintaining Cisco high-end routers, switches, and remote management equipment providing connectivity to distribution hubs utilizing TCP/IP OSPF, and RIPv2 routing protocols via OC-3, OC-12, OC-48 packet-over-sonet optical fiber interfaces in a ring topologies.

Configuring modem DHCP and Static Point to Point IP Addresses based on traffic monitoring of existing deployments and design requirements of ongoing new deployments.

Developing web-based tools, scripts, and databases for troubleshooting, analyzing, and creating custom reports on network performance.

Creating network diagrams and documenting operational procedures to ensure standardization of company guidelines.

Developed a nationally distributed DOCSIS Cable Modem Information & Troubleshooting Tool to view real-time and historical information quickly and with the ability to isolate problems with enhanced filtering methods.

Was solely responsible for the day-to-day engineering activities in the Southwest Florida markets providing High Speed Data (Internet) services over a Cable RF Plant and Analog Telephone Lines.

Installed and maintained Cisco Access Servers for the activation of new T1s providing dial-up access for customers.

Administrated several Ultra Enterprise 2, XING Technology Streamworks, and Compaq Proliant NT servers supporting WWW, FTP, SQL, DHCP, TFTP, DNS, and Streaming Audio & Video services required to support the DOCSIS technology.

Provided technical representation for the Marketing Director and the Content Manager in the Southeast and Southwest districts during high-level business meetings and promotional seminars.

Supervised and trained a staff of technical support representatives.

Installed and maintained virtual web servers and updated system for new domain names.

Diagnosed and solved a range of Internet connectivity problems from TCP/IP protocol errors to modem initialization strings.

Created MS Access databases and web sites using a variety of methods including HTML, CGI based PERL scripts, and Cold Fusion front ends for corporate customers.

Designed, implemented, and maintained a Microsoft Access Database for recording Internet customers' information with specialized billing and technical support functions.

Trained and supervised the new sales representatives.

Was responsible for daily operations including customer service and financial books.

Monitored inventory, created purchase orders, and communicated with distributors.

Introduced and customized a point of sale software package, The General Store. The software provided increased efficiency and accuracy with the provided Inventory Control System, Accounting, and General Ledger functions.