Rogelio J. Jimenez Email: roger@JimenezResidence.org http://www.jimenezresidence.org/roger/resume/ SUMMARY OF CAPABILITIES: * Proficient in running all aspects of an Internet Service Provider from the customer and technical support perspective; systems administration of DNS, DHCP, FTP, and WWW services; and implementation of multiple routing protocols over several communication mediums. * Proven project management abilities centered on aggressive deployment schedules while coordinating with management, financial, and engineering teams for the activation of large-scale networks. * Strong knowledge and experience with a variety of Cisco Products including 7246 Broadband Routers, 7507 High-end Router, 12008 Gigabit Switch, Access Servers, and Catalyst Switches. * Proficient with several programming languages including HTML, ASP, CGI-Based PERL Scripting, SNMP, Java Script, Visual Basic Script, and Microsoft Access Database Programming. * Strong knowledge and experience with Microsoft NT 4.0, 2000 Professional, 95/98, Windows 3.1x, DOS, UNIX (Sun Solaris 2.4, 2.51, and 2.6), and Caldera's Open Linux. * Exceptional time management skills with proven ability to perform several duties simultaneously under stressful situations. EXPERIENCE: 1999-Present NETWORK ENGINEER Road Runner Service Co. LLC Orlando, FL * Responsible for the deployment, design enhancements, and maintenance of a large- scale network, consisting of over sixty distribution sites, providing High Speed Data (Internet) services over a Cable RF Plant. * Installing and maintaining Cisco high-end routers, switches, and remote management equipment providing connectivity to distribution hubs utilizing TCP/IP OSPF, and RIPv2 routing protocols via OC-3, OC-12, OC-48 packet-over- sonet optical fiber interfaces in a ring topologies. * Configuring modem DHCP and Static Point to Point IP Addresses based on traffic monitoring of existing deployments and design requirements of new deployments. * Developing web-based tools, scripts, and databases for troubleshooting, analyzing, and creating custom reports on network performance. * Creating network diagrams and documenting operational procedures to ensure standardization of company guidelines. * Developed a nationally distributed DOCSIS Cable Modem Troubleshooting Tool to view real-time and historical information quickly and with the ability to isolate problems with enhanced filtering methods. 1997-1999 UNIX / SYSTEMS ADMINISTRATOR MediaOne Naples, FL * Was solely responsible for the day-to-day engineering activities in the Southwest Florida markets providing High Speed Data (Internet) services over a Cable RF Plant and Analog Telephone Lines. * Installed and maintained Cisco Access Servers for the activation of new T1s providing dial-up access for customers. * Administrated several Ultra Enterprise 2, XING Technology Streamworks, and Compaq Proliant NT servers supporting WWW, FTP, SQL, DHCP, TFTP, DNS, and streaming audio & video services required to support the DOCSIS technology. * Provided technical representation for the Marketing Director and the Content Manager in the Southeast and Southwest districts during high-level business meetings and promotional seminars. 1995-1997 TECHNICAL SUPPORT MANAGER Netrus Miami, FL * Supervised and trained a staff of technical support representatives for providing a full range of Internet solutions to the corporate and residential customer. * Diagnosed and solved a range of Internet connectivity problems from TCP/IP protocol errors to modem initialization strings. * Maintained clients access accounts, password lists, and file and directory permissions. * Installed and maintained virtual web servers and updated systems for new domain names. * Created web pages with HTML, CGI based PERL scripts, and Cold Fusion front ends with MS Access databases for corporate customers. * Designed, implemented, and maintained a Microsoft Access Database for recording Internet customers' information with specialized billing and technical support functions. 1993-1994 ASSISTANT MANAGER Fountainbleu Health Food Miami, FL * Trained and supervised the new sales representatives. * Monitored inventory, created purchase orders, and communicated with distributors. * Was responsible for daily operations including customer service and financial books. * Introduced and customized a point of sale software package, The General Store. The software provided increased efficiency and accuracy with the provided Inventory Control System, Accounting, and General Ledger functions. EDUCATION: Present Working towards an Associate in Arts Degree Valencia Community College Expected Graduation: August 2003 1993 Received High School Diploma from G. Holmes Braddock Senior High CERTIFICATIONS: 2003 Cisco Certified Network Professional 1998 Level 1 Cable RF Field Service Technician SPECIALIZED TRAININGS: 1998 - 2003 Cisco ONS 15454 SONET and DWDM Provisioning Advanced Border Gateway Protocol Configuration Cisco Network Registrar - DNS & DHCP Services Building Cisco Remote Access Networks Introduction & Advanced Cisco Router Configuration 1997 - 2003 PERL Scripting PERL with CGI for the Web DNS and Bind Administration Solaris 2.X System Administration I & II Microcomputer Service and Maintenance I, II, III 1998 - 2003 Project Management Essentials for IT Professionals & Leadership Skills for Project Managers Franklin Covey Time Management Workshop Coaching for Excellence Workshop Facilitative Leadership Workshop REFERENCES: Will be furnished upon request